Frequently Asked Questions

Everything you need to know about our clean, mineral-rich beauty products.

Are bareMinerals products tested on animals?

No, we are a 100% cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.

How do I find my perfect foundation shade?

You can use our online Shade Finder tool or book a virtual consultation with an artist. We also recommend checking the undertone descriptions (cool, neutral, or warm) listed on each product page.

What is your return policy?

We offer a 30-day return policy for products purchased directly from our website. If you are not completely satisfied with your purchase, you can return it for a full refund, minus shipping and handling fees.

Are your products safe for sensitive skin?

Yes, our formulas are created with skin-loving minerals and are free of harsh chemicals, parabens, and synthetic fragrances, making them ideal for sensitive skin types.

When will my order ship?

Standard orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number. Delivery usually takes 3-7 business days.

Do you offer free shipping?

We offer free standard shipping on all orders over $50 within the United States. Members of our Good Rewards loyalty program may also qualify for exclusive shipping offers.